Support
Contact Norlo
Administrative support · Do not use email for emergencies
For account, billing, cancellation, or shipping help, email [email protected].
Support hours: Monday–Friday, 9:00 a.m.–5:00 p.m. ET
Response timing may vary during weekends and holidays.
Response timing may vary during weekends and holidays.
Protect your privacy
Do not send diagnoses, photographs, government identification, payment-card details, or other sensitive health information through ordinary email. Use the secure care platform for clinical messages and documents.
Clinical questions
For side effects, dosing, refills, or a change in health, contact the care team through the secure platform. Customer support cannot provide medical advice.
Emergency help
Call 911 or go to the nearest emergency department for chest pain, trouble breathing, severe allergic symptoms, loss of consciousness, thoughts of self-harm, or another emergency.
Mailing address
Tech Medics LLC
120 Hawley St, Binghamton, NY 13901